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Commitment to Data Security and Trust

At Blackline Safety we do more than just keep people safe. Maintaining the confidentiality and availability of your data is equally critical. We go the extra mile to secure customer trust with data protection policies and practices to ensure information security, compliance, privacy and reliability.

Enterprise Security Standards









Rigorous Policies and Procedures

Every year, Blackline undergoes SOC 2 Type II audit by a third-party firm to ensure customers are protected across various levels.

Single Sign-on and Muli-Factor Authentication Enabled

Blackline supports single sign-on (SSO) via SAML 2.0 compliant Identity Providers (IdPs) and we can integrate with just about any platform. Multi-factor authentication (MFA) for Blackline Live is available through SSO when connected to a supported IdP.

Data Encryption Protection

Whether your data is in transit or at rest, it is encrypted at all stages between our field devices and cellular carriers, with encryption parameters updated annually. Additionally, the Blackline Live portal is HTTPS encrypted.

Stringent Vendor Evaluations

Customer data is hosted through Amazon Web Services and Microsoft Azure who undergo annual audits against widely recognized standards and frameworks such as SOC 1, SOC 2, and ISO 27001.

Certified Compliant

  • Data Residency
    Our platform complies with the General Data Protection Regulation (GDPR), featuring separate European and North American domains to process and store your data in your respective region.
  • Automated Compliance Checks
    We conduct automated compliance checks based on AWS best practices and industry standards.
  • Thorough System Management
    We have extensive change management controls in place. All system changes directly impacting our customers follow rigorous planning and transparent communication.

Proactive Privacy Controls

Employee Privacy and Security Training

Security is a company-wide endeavor. All employees complete an annual security training program and employ best practices when handling customer data.

Data Segregation and Security

Customer data is logically separated through strict coding standards, code reviews, and database design. These records also have a unique customer identifier that ensures maximum data security.

Access management and controls

Controlled access to customer data, diligent tracking of logins and changes, all underpinned by a commitment to continuous process improvement.

Reliable Infrastructure

  • Multiple Data Centers
    Customer data is hosted through Amazon Web Services (SOC 1, SOC 2, and SOC 3 certified), with web servers and databases managed across multiple availability zones. We’re proud of our track record of high-quality, reliable service delivering 99.5% uptime.
  • Business Continuity and Disaster Recovery
    Blackline has Business Continuity and Disaster Recovery plans to meet business and availability requirements. Our Service Level Agreement (SLA) outlines availability commitments, maintenance policy, and technical support response times, hours of coverage, and escalation.
  • Continuous Threat Detection and Monitoring
    We conduct third-party penetration testing on an annual basis, which includes critical security risks listed by the Open Web Application Security Project® (OWASP). This simulates a real-world cyberattack to ensure our systems and your data remain secure.

Blackline Safety Trust Package 2023

Ready to protect your people—and your data?

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