The Blackline Safety SOC agent got in touch with FSA emergency contact David Hozjan, Vice President of the FSA Board, letting him know the snowcat operator needed help.
While Hozjan tried to reach a mechanic, the Blackline Safety agent reassured the operator by messaging him, “David has been contacted.”
“Understood,” Came the reply from the G7x monitor moments later. Now, there was nothing to do but wait in the relative warmth of the cab for help to arrive.
With the information provided by the Blackline Safety agent from the G7x device, Hozjan could pinpoint the location of the breakdown for the mechanic. This allowed the mechanic to estimate his travel time, and, if the operator had been in medical distress, it would have enabled EMS to reach him much faster than without this information.
Traveling by snowmobile, the mechanic located the operator and resolved the issue flagged by the dashboard warning lights. With the snowcat purring once again, the operator was able to drive the machine back to the staging area without incident.